Adapting to the Future: Key Trends Reshaping Player Support in 2024
In the fast-paced world of online gaming, the terrain is shifting under our feet with every passing quarter. We are seeing seismic changes in how games are marketed, how players are retained, and, importantly, how Player Support is evolving.
Player Support Meetup 2023: uniting worldwide experts
5CA’s Player Support Meetup brought together player support experts from around the world to discuss the future of gaming support.
Social engineering: The chameleon effect
As cyberattacks continue evolving, hackers are using more advanced techniques like social engineering to target gaming ecosystems and their players. So how can you protect yourself against them?