Community Management
Memorable experiences create loyal customers. Boost your player experience with community management services that help retain and satisfy your global customers.
Cater to your community.
Manage and moderate your customized community offerings to boost and retain players and prohibit toxicity.
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Presale Interactions
Provide proactive chats during sign-up, leading to higher conversion rates and a comfortable start to the player journey.
Social & Forum Moderation
Stay on top of social media and forum comments with timely responses, peer-to-peer exchanges, relevant updates, and the removal of harmful content.
Influencer Management
Identify top gaming influencers and turn them into brand ambassadors, steering positive sentiment and engagement with your players.
Content Creation
Develop content aligned with your marketing goals using our expertise in audience resonance and guidelines for branding and style.
Live Services
Promote content updates through special promotions to drive monetization, increase play time, and boost player engagement.
Esport & Event Management
Prepare for events with quick upstaffing, social media management, and real-time escalations based on peak volume forecasting.
Trusted by world-class gaming studios and other industries for over 23 years.
Support your customers where they are.
Our global agents can provide 24/7 support across all channels, from email and live chat to Twitter. Wherever your customers are searching.
Are you keen to understand how fans of brands can help your business?
Self-service knowledge bases.
Allow your customers the freedom to fix their issues with updated centralized knowledge bases powered by Zendesk.
Translation tools at your service.
Access 109+ languages, including dictionaries customized to your industry and sculpted for your brand.
Tailored VIP support for loyal customers.
Keep your customers happier, more engaged, and loyal with premium VIP support that can change the game.