Our people

Our agent's power comes from their brand expertise. People who know and love the brands they work for and who can assist fellow fans with their problems and issues. Creative, passionate, and diverse people who are happy to help, live for troubleshooting, and work from the comfort of their own homes.

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Our Technology

Our data science team constantly develops new ideas and solutions to make CX a smarter, more intuitive industry. They research, dissect, and create new ways of using actionable insights to change the CX game, using emerging technologies like sentiment analysis, text mining, and translation tools that boost customer experience.

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We offer fan-made support, a secure remote operating model, and in-depth data insights

Our Model

Our impactful remote model enables us to onboard people of different cultures internationally. People who work seamlessly through our Microsoft-powered infrastructure, no matter their location or time zone. Multilingual professionals who make up our inclusive community and make the most of the work-from-home lifestyle.

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Tailored CX solutions delivered through a work-from-home model.

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