5CA's AI Translation Services
Increasing operational and cost efficiency. A case study with CCP.
Case Study Overview
This case study presents how 5CA’s AI translation services helped CCP, a gaming leader, to provide 24/7 multilingual support for EVE Online, a complex strategy game.
By using the AI Translation Platform, CCP was able to reduce language resources, native agent headcount, and operational costs, while maintaining high player satisfaction and faster response times across eight languages.
The Translation Platform provides user-friendly features, rigorous quality assessments, and supports over 108 languages.
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