We will process and store the following Personal Data (defined by Article 4 GDPR as any information relating to an identified or identifiable natural person):
We may ask for your information when you register or enter information on our site, subscribe to a newsletter, fill out a form or use our Live Chat.
By ‘processing’ we mean obtaining, using, disclosing, storing and eventually deleting data.
We process your personal data for the purpose of running our business and providing you advice regarding customer support services. We process your information only when you request for services or information from us, register with us, participate in public forums or interact with us in any other way.
We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
You should keep in mind that any information that you decide to share in our comment sections or chat features may be read, collected and used by others who access them. To request removal of your personal information from publicly available areas of the site, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not include or offer third-party products or services on our website.
Do we use ‘cookies’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
Ensuring that your data is secure is very important to us which is why we have taken different technical and organizational measures to ensure this. We want to avoid any personal information from unauthorized access, disclosure, use or alterations. For this reason, it is also important that you also use safe passwords, without sharing them with other people and that you update them regularly. This is why:
We only provide articles and information. We never ask for credit card numbers.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
If you have any concerns regarding our security, please contact us at email@example.com.
If 5CA were to experience a data breach and your information were affected, we will inform you if there is a risk of your data being misused and/or if there is a legal obligation to do so. In some situations, 5CA may be legally bound to also contact the local data protection authorities in case of a data breach happens.
9. Data transfers, storage, and processing globally
11. Requests or questions
Feel free to contact us if you have any questions regarding your personal data. You can also contact us with requests to exercise your rights under European data protection law. Such rights include the rights to access, rectification, erasure, restriction of processing, data portability and object.
If you have any requests or questions with regard to your personal data you can contact our Data Protection Officer:
We advise you to contact us first at firstname.lastname@example.org if you have any complaints regarding the processing of your personal data. But you have the right to lodge a complaint with the supervisory authority: Autoriteit Persoonsgegevens