Services
Make a mark in your industry with CX that connects. We provide a range of services to help you boost your customer experience and satisfaction.
Omnichannel Customer Support
Meet your customers where they are with omnichannel player support solutions. We help you ramp up support when needed, provide VIP support to increase player loyalty, and offer industry-specific custom dictionaries to amplify your support.
Security and Safety
Ensure a safe and secure gaming environment for your players and safeguard gaming etiquette. Our support services allow in-game content moderation, fraud management, and ways to detect problem behavior proactively.
Cocoroco
Through the online talent platform of Cocoroco you can select and hire ready-to-interview candidates to join your in-house team.
Visit CocorocoTailored solutions
Delivered through our work-from-home model.
Community Management
Proactively manage all your support channels and stimulate peer-to-peer exchanges. Our community monitoring allows you to control what your players see, offer timely responses, and protect them by monitoring toxic behavior.
CX Technology
Our team of 25+ expert data scientists craft innovative tech solutions to boost your CX strategies. We develop cutting-edge tools for sentiment analysis, text mining, translation, and more.
Interested? Talk to us.
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