Services
Make a mark in your industry with CX that connects. We provide a range of services to help you boost your customer experience and satisfaction.
Player Support
Maximize playtime and increase player loyalty with personalized player support customized for your titles. With multilingual, game-fluent advisors, you can nurture your community and keep your players playing.
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Security and Safety
Ensure a safe and secure gaming environment for your players and safeguard gaming etiquette. Our support services allow in-game content moderation, fraud management, and ways to detect problem behavior proactively.
Cocoroco
Through the online talent platform of Cocoroco you can select and hire ready-to-interview candidates to join your in-house team.
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Community Management
Proactively manage all your support channels and stimulate peer-to-peer exchanges. Our community monitoring allows you to control what your players see, offer timely responses, and protect them by monitoring toxic behavior.
Tailored solutions
Delivered through our work-from-home model.
Customer Experience
Meet your customers where they are with 24/7 multilingual, omnichannel CX. Through data-driven analytics and fan-like agents, you can ramp up your support whenever you need it and maximize customer satisfaction.
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CX Technology
Our team of 25+ expert data scientists craft innovative tech solutions to boost your CX strategies. We develop cutting-edge tools for sentiment analysis, text mining, translation, and more.
Interested? Talk to us.
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