Data-Driven Omnichannel CX Solutions | 5CA

Player Support

Maximize playtime and increase player loyalty with personalized player support customized for your titles. With multilingual, game-fluent advisors, you can nurture your community and keep your players playing.

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Security and Safety

Ensure a safe and secure gaming environment for your players and safeguard gaming etiquette. Our support services allow in-game content moderation, fraud management, and ways to detect problem behavior proactively.

Cocoroco

Cocoroco

Through the online talent platform of Cocoroco you can select and hire ready-to-interview candidates to join your in-house team.

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Community Management

Proactively manage all your support channels and stimulate peer-to-peer exchanges. Our community monitoring allows you to control what your players see, offer timely responses, and protect them by monitoring toxic behavior.

Tailored solutions

Delivered through our work-from-home model.
Customer Service Solutions

Customer Experience

Meet your customers where they are with 24/7 multilingual, omnichannel CX. Through data-driven analytics and fan-like agents, you can ramp up your support whenever you need it and maximize customer satisfaction.

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CX Technology

Our team of 25+ expert data scientists craft innovative tech solutions to boost your CX strategies. We develop cutting-edge tools for sentiment analysis, text mining, translation, and more.

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Trusted by world-class brands for over 15 years.

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