Content Moderation
Keep your customers safe, engaged — and coming back for more. Content moderation is vital to maintaining a healthy, inclusive community of happy customers.
Keep your customers safe, engaged — and coming back for more. Content moderation is vital to maintaining a healthy, inclusive community of happy customers.
With more people online than ever, customers are connecting with peers across multiple channels, which can be tricky to monitor — especially when focusing on your brand, products, or services.
A prominent aspect of our customer support solutions, we’ll curate and moderate content on the platforms your customers use most. Encouraging community, self-moderation, peer reporting, and hands-on effort to keep everyone happy — and safe.
Synchronize your customer support with your brand philosophy — and long-term roadmaps. Our agents can match your brand voice and terminology for agent-to-customer interactions your customers respond to.
Speak with a CX expert, and discover the 5CA difference.
Synchronize your customer support with your brand philosophy — and your long-term roadmaps. Our agents can match your brand voice and terminology for worthwhile agent-to-customer interactions across platforms.
For 25 years, we’ve helped leading names in gaming connect with and retain their player bases. Learn more about how 5CA can level up your player support and improve your PSAT.
Our industry-leading, customizable data solutions allow you to work smarter, not harder. We use automation and AI to deliver the best customer experience on our client’s behalf. Our solutions include:
You create the brand. We keep your customers happy. Interested in learning more about how we can help moderate your communities?