Connect to your customers with Fans of Brands

Our people are our superpower

We have a strong love of the gaming industry.

Our extensive experience providing gamer-to-gamer player support spans 25 years. That’s a quarter of a century — five console generations, long before online gaming and the entire duration of mobile gaming.

We’ve traversed the multiverse and seen virtual reality soar, supporting titles from big-name game developers to enticing indie releases since 1998. Gaming is our heritage; we know our stuff and what your players want. So, we’re here to help.

Customer support powered by fans

Fan-made

Take your customer support international with diverse agents from all walks of life.

Fan-first

Improve agent well-being with agents who support what they love from where they live.

Fan-tastic

Support your global market with a CX talent pool of thousands of passionate, multilingual agents.

See how our Fans of Brands have
helped our clients

Increasing player retention for CCP’s EVE Online

Discover how our Game Masters increased player retention for CCP Games’ flagship title, EVE Online, by 7% with specialized in-game player support.

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Aiding Gigsky’s growth with 24/7 customer support

See how our Fans of Brands helped Gigsky support its nomadic customer base with affordable around-the-clock multilingual customer support.

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Reducing Recharge.com’s ticket backlogs with multilingual support

Learn how our Fans of Brands helped this fast-growing startup reduce its first response times from four days to three hours.

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Our remote model allows us to find fans worldwide

We provide services in 28 languages, are present in 78 countries, and handle over 1.5m monthly interactions. Learn more about our 100% remote operating model.

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