Player Support Meetup 2023: uniting worldwide experts
5CA’s Player Support Meetup brought together player support experts from around the world to discuss the future of gaming support.
Social engineering: The chameleon effect
As cyberattacks continue evolving, hackers are using more advanced techniques like social engineering to target gaming ecosystems and their players. So how can you protect yourself against them?
Brand-customer relationships: what does the future look like?
Brand-customer relationships are forever in flux, changing faster than algorithms since inception. With the web now in their hands, consumers know what they want from a brand: great CX.