Psyonix & 5CA.
As the developers of the worldwide, sports-action hit Rocket League, Psyonix has more than 41 million players worldwide. To grow their customer service into other channels while providing excellent player experience for their fans, they asked 5CA.
Psyonix works with 5CA to tackle player questions, resolve technical issues, and to help people get back into the game when something goes wrong. We provide them with high-quality player support via email, social media, and viable self-service options.