5CA Insights in CX, PX, and beyond | 5CA
Insights wooden blocks with web 2.0 3.0 written on them

Why web3 game developers should focus on game development and growth

What actions can web3 developers take to keep their focus on core competencies while maximizing the quality and efficiency of their player support?

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Insights the mobile gaming boom and expectations

Going mobile: the mobile gaming boom and expectations for 2021

Gaming has become mainstream and is not a trend going anywhere anytime soon. But how is the mobile gaming boom going to continue evolving?

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Insights How a solid relationship between CX and brand strategy can superpower your start-up

How CX and brand strategy can supercharge your startup

Expert digital strategist Marlon Heckman knows startups and scale-ups can see epic growth with great CX. As someone who’s worked with various companies, from McKinsey to MTV, he shares insights into why strategy and CX are the perfect partnership to make an impact.

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Blog Hey, start-ups! Did you know quality CX is about more than just price?

CX essentials for startups: a brief overview

Did you know over 70% of startups don’t have a customer support strategy? Let’s look at CX for startups and how excellent customer experience can help you grow.

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Insights What does the future of CX sourcing look like?

What does the future of CX sourcing look like?

Our Business Development Director Marcel Stroop spoke recently at the GSA’s Festival of Sourcing, taking part alongside Paula Kennedy from Concentrix and Roger Beadle from Limitless in a virtual roundtable discussion about the future of ‘open talent’ CX. Here are some of the highlights from the conversation.

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