by Aaron Stafford | May 6, 2020
It’s often said, ‘people are the weakest link in cybersecurity’. I get that and I agree that we must seek to minimize human-related threat vectors. But I believe that if we view our people, our teammates, as our greatest security asset, then we start from a position of strength.
I focus on two things when creating a secure organization that works effectively both in-office and from home: technology and culture. Both are important, both require resources. For many organizations, COVID-19 rendered void two key resources; a secure office network and time. Understandably this applied extraordinary pressure on IT and infosec teams; creating new priorities and pressurizing any in-flight initiatives, security, or otherwise.
The technical controls that keep information confidential, trustworthy and available aren’t the focus on this discussion. Briefly speaking though, we find that zero (technical) trust, least privilege and assume-breach are useful principles upon which to base our technical decisions.
They say the bad guys need only get it right once; but the good guys? They’ve got to get it right every time. What better way to maximize your chances of getting it right than by fostering a culture where everyone feels they’re an active part of the company’s infosec efforts? Here are three simple steps that can help:
This simple communications approach spurs cultural change; it changes perceptions, and perception influences behavior. When message and action are applied consistently and across the business, then it becomes ‘normal’ for each individual to take part in everyday information security, regardless of the day job.
My company’s infosec team has about 1,600 people in it. How about yours?
Aaron is our Chief Technology Officer, which puts him at the center of 5CA’s capability to deliver incredible things today and to do even more tomorrow. Australian by birth and Dutch & British by choice, Aaron’s collection of passports rivals that of Jason Bourne. According to Aaron, IT is a fantastic industry to be in: It’s always changing, there’s always something new to learn and plenty of opportunities to make things better. IT’s biggest plus though is its people: Interesting, smart and geeky; there’s never a dull moment in the IT crowd.
Following on from National Customer Service Week, our Chief Customer Officer Rob van Herpen reflects on the journey that customer service has undergone in the last decade, and the role it plays within the wider scope of the whole customer experience.
I started working for 5CA back in October 2019. Currently, I’m working as a Gaming Technology Support Agent in Spain. My job as an expert on the products of the company I'm supporting is to offer support to customers and get them up, running and happy in no time.
2020 is set to be a blockbuster year for gaming. In particular, mobile games that don’t need the player to invest in a console or any other equipment. One of the effects of the stay-at-home and quarantine orders during the Covid-19 coronavirus pandemic has been that people have needed to find things to keep them occupied.