by Yoanan Corrales |April 14, 2020
I’ve been working from home for a full year now, and no working experience can compare. Working from home is a real dream come true.
To name a few advantages: it’s no secret that traffic in Latin America is a nightmare. Most of the good jobs that I can apply for are located in a city near me, so not having to deal with that commute (that usually takes two to three hours) is a great relief. I used to travel by bus. Public transport is slow, crowded and sometimes you have to stand for the entire journey. I had to take three different buses to reach my destination, which also meant an economic investment of more than $80 a month, on top of spending six hours traveling daily.
Speaking about savings, gone are the days that I need to eat. I used to spend up to $160 or more a month buying lunch or even some snacks that were not even healthy.
Also, I have a one-and-a-half-year-old daughter, so I’ve had the opportunity to spend a lot more time with her and watching her grow up. This is absolutely priceless. I don’t even have the words to express how happy and grateful I am about this.
My biggest dream was to become a dad, so being close to my daughter just means the world to me. I’m so happy to be able to be there for her as well, to make her feel safe and loved.
The same goes for my wife. Being there for her is so good for our relationship, we really like to spend time together, and we never get bored of each other, so being this close to her always makes us both cheerful. As I mentioned before, working from home allows me to save 5 to 6 hours daily, I can use that time to be with my family and help with house duties.
I want to point out too that sometimes, I feel the computer is an extension of my body. I spend hours and hours on it, even when I’m not working, I’m playing video games, going on social media, or just looking for information on the internet. Using my computer in the comfort of my home just comes naturally to me. So, for me, being able to use my computer, which I feel a special affection for, is a great advantage.
And finally, I’m a stay-at-home guy. I don’t really like going out that much, I’m even allergic to the sun, I can’t spend more than 1 hour exposed to it or I’ll get sick. I feel so comfortable and peaceful at home that I wouldn’t change it for any other kind of job.
To sum up, working from home has brought me and my family a great environment, savings, and facilities that I am very happy and thankful to have and enjoy, and I can highly recommend it to everyone. Hands down, a dream come true.
Following on from National Customer Service Week, our Chief Customer Officer Rob van Herpen reflects on the journey that customer service has undergone in the last decade, and the role it plays within the wider scope of the whole customer experience.
I started working for 5CA back in October 2019. Currently, I’m working as a Gaming Technology Support Agent in Spain. My job as an expert on the products of the company I'm supporting is to offer support to customers and get them up, running and happy in no time.
2020 is set to be a blockbuster year for gaming. In particular, mobile games that don’t need the player to invest in a console or any other equipment. One of the effects of the stay-at-home and quarantine orders during the Covid-19 coronavirus pandemic has been that people have needed to find things to keep them occupied.