Provide real-time support across different channels to increase customer loyalty and boost CSAT.
Boost customer retention with tailored multilingual support
Our digitally native agents speak the languages your audience values, ensuring seamless and engaging interactions across all channels. We don’t just solve problems — we create experiences that retain your most valued customers. With 5CA, your brand delivers consistent, high-quality support wherever your customers are.
24/7 Customer Support
Full-scale Global Reach
Support your worldwide customers with multilingual support in over 28 languages – and counting.
Innovative Technology
Leverage our tech stack and data-insights to enhance efficiency and optimize customer journeys.
Discover how our digitally native agents boost retention
Omnichannel Customer Support
Reach your customers on their favorite channels. Our omnichannel support solutions turn customers into brand advocates.
Fan-based Support
Our digitally native agents know and love your brand. They can connect with your customers on a deeper level.
Multilingual Coverage
Nurture and strengthen your customer-brand relationship, by supporting them in their native language – wherever they are.
Stay ahead, with future ready, tailored CX
Partnering with 5CA gives you access to proactive customer service, designed to meet and exceed your customer’s expectations. Learn more about our customer service solutions.
Learn moreCase studies
Reducing language costs for CCP
Discover how CCP achieved a 21% overall cost reduction, with the implementation of 5CA’s AI translation platform.
Aiding Gigsky’s growth with 24/7 customer support
Learn how our remote operating model enabled Gigsky to provide around-the-clock customer service at an affordable rate.
Increasing automation while maintaining quality for Recharge
Learn how Recharge has achieved a 30% automation and 64% FRT reduction, with 5CA’s automation solutions.
Personalized customer support
Provide a seamless customer experience for all your digital customers, with multilingual, omnichannel customer support that boosts loyalty and retention.