Trusted by world-class gaming studios for over 24 years.
The study
5CA analyzed almost 12,000 surveys from 8 gaming developers supporting over 60 games.
We investigated player expectations, support offerings, and the individual business needs of gaming companies before implementing actions to improve our clients' overall player experience.
![The study](assets/images/the-study.png)
Findings
Why 5CA?
5CA has worked side-by-side with the gaming industry for 20+ years. We've supported massive releases from developers and studios such as Ubisoft, Epic, 2K Games, Rovio, King, and Tencent.
Our cornerstones power what we do: remote-working, fan-like agents and data-driven insights. We work 100% remotely via a timetested remote operating model, which lets us source gamer agents worldwide.
We understand your players because we are your players — we’ve also studied what they have to say. Your players want fast, efficient support tailored to their needs, and 5CA has the tools you need to satisfy them all.
![Why 5CA?](assets/images/why-5ca.png)