Our people are our superpower
We have a strong love of the gaming industry.
Our extensive experience providing gamer-to-gamer player support spans 25 years. That’s a quarter of a century — five console generations, long before online gaming and the entire duration of mobile gaming.
We’ve traversed the multiverse and seen virtual reality soar, supporting titles from big-name game developers to enticing indie releases since 1998. Gaming is our heritage; we know our stuff and what your players want. So, we’re here to help.
Customer support powered by fans
Fan-made
Take your customer support international with diverse agents from all walks of life.
Fan-first
Improve agent well-being with agents who support what they love from where they live.
Fan-tastic
Support your global market with a CX talent pool of thousands of passionate, multilingual agents.
See how our Fans of Brands have
helped our clients
Reducing language costs for CCP
Discover how CCP achieved a 21% overall cost reduction, with the implementation of 5CA’s AI translation platform.
Aiding Gigsky’s growth with 24/7 customer support
See how our Fans of Brands helped Gigsky support its nomadic customer base with affordable around-the-clock multilingual customer support.
Increasing automation while maintaining quality for Recharge
Learn how Recharge has achieved a 30% automation and 64% FRT reduction, with 5CA’s automation solutions.
Our remote model allows us to find fans worldwide
We provide services in 28 languages, are present in 78 countries, and handle over 1.5m monthly interactions. Learn more about our 100% remote operating model.
Discover more CX insights
Fans of Brands
Increase customer satisfaction with CX agents who know and love your products.
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Remote Model
Scale your global customer support to any language with our cloud-based model.
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Innovative technology
Elevate your operation’s efficiency and security with our cutting-edge tech solutions.
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