AI-Driven Efficiency in Player Support and Community Management in 2025 | 5CA

Welcome to the 5CA Webinar Series

Welcome to the 5CA Webinar Series. In this episode, we are joined by Gameloft and Affogata in order to explore different perspectives on AI’s impact across both player support and community management.
AI-Driven Efficiency in Player Support and Community Management in 2025
31 July 2025


AI-Driven Efficiency in Player Support and Community Management in 2025

Watch on demand to discover:

  • Key insights from 5CA’s 2025 State of Player Support Report, highlighting the latest trends, challenges, and opportunities in AI-driven player engagement
  • AI-driven efficiency in Player Support
  • AI’s role in community engagement & retention
  • And much more…

Speakers:

  • Anna Yangolenko – Customer Care R&D Supervisor at Gameloft
  • Ross Allen – Director of Global Solutions at Affogata
  • Tim de Rooij – Chief of Staff at 5CA

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