Discover our comprehensive 24/7 customer support services in over 28 languages, empowering businesses of all sizes and industries to deliver consistent and seamless customer experiences with efficiency and ease.
Your customers deserve and expect the best. They want to connect with you on their terms—through their preferred channel, at their preferred time, and in their preferred language. Putting them first means delivering consistent, personalized support that meets and exceeds their needs, every time.
Create a great customer experience for your customers around the world, with native multilingual customer support in over 28 languages.
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Reach your customers on their favorite channels. Our omnichannel support solutions turn customers into brand advocates.
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Offer specialized support catered to gamers, delivered by gamers. We’ve been in the game for 25 years and know what creates the highest PSAT.
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Provide knowledgeable tech support in your customers’ language. Our techspert agents know your products and services inside out.
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Empower your customers buying decisions. We’ll support your customers throughout the entire customer journey.
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Create a safe, inclusive, and positive environment for your customers. Our community managers can monitor your online platform and engage your community.
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Keep your customers safe and channels secure, with proactive moderation services that will drive your trust & safety efforts.
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Nurture your most important players with VIP player support, leading to an increased player loyalty, retention, and lifetime value (LTV).
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Boost customer satisfaction with agents who truly love your brand. Our Fans of Brands deliver exceptional support because they’re not just experts—they’re also passionate users of your products, just like your customers.
24/7 multilingual support tailored for your global customers. Our remote model enables us to recruit top talent worldwide, providing service in over 28 languages with the flexibility and scalability to adapt seamlessly to your evolving needs.
Enhance workforce efficiency and elevate support quality. Leverage our data insights, dashboards, and advanced technology to supercharge your CX.
Our research of over 80.000 support tickets has shown that great customer support impacts bottom-line results. Find out how you can leverage this, in our exclusive research paper.
We partner with brands – big and small – to deliver exceptional customer support solutions at scale.
Discover how CCP achieved a 21% overall cost reduction, with the implementation of 5CA’s AI translation platform.
Learn how we boosted Psyonix’s player satisfaction by building a self-service help center, reducing the need for extra support for 65% of players.
Learn how Recharge has achieved a 30% automation and 64% FRT reduction, with 5CA’s automation solutions.
Connect with our CX specialists to see how 5CA can support your brand – and your customers. From tailor-made, data-driven solutions to personalized demos of our AI-powered innovations, our team is happy to help.
