Blog Hey, start-ups! Did you know quality CX is about more than just price?

Hey, start-ups! Did you know quality CX is about more than just price?

Hey, start-ups! Did you know quality CX is about more than just price?

Read more
Blog 5 key problems of remote work without a work from home strategy

4 reasons to implement a work from home strategy

Over the last year, millions have made the shift to WFH. Although benefits are aplenty, a fully remote workforce has its share of problems. But did you know you can overcome all of them with a solid work from home strategy?

Read more
Insight What does the future of CX sourcing look like?

What does the future of CX sourcing look like?

Our Business Development Director Marcel Stroop spoke recently at the GSA’s Festival of Sourcing, taking part alongside Paula Kennedy from Concentrix and Roger Beadle from Limitless in a virtual roundtable discussion about the future of ‘open talent’ CX. Here are some of the highlights from the conversation.

Read more
Blog How to build sustainable access to global talent

How to build sustainable access to global talent

Our Business Development Director Marcel Stroop talks about how our approach to sourcing talent can offer a best-of-both-worlds approach for your business.

Read more
Blog Subscription based services: challenge or opportunity?

Subscription based services: challenge or opportunity?

Subscription services have gone mainstream and we’re all aware of their benefits, but they also come with plenty of challenges. What are those challenges? And how can we use them to increase long-term value?

Read more
Blog The exciting future of customer-brand relationships

The exciting future of customer-brand relationships

Customer relationships with brands have been changing since marketing’s inception. With the web now at our fingertips, consumers now know what they want from a brand. And it’s no longer just product or service, it’s also human connection.

Read more
Blog Brand ambassadors: What are they? And why are they so important?

Brand ambassadors: What are they? And why are they so important?

Marketing has come a long way since Britney’s Got Milk! Ads. 20 years on, it’s everyday brand ambassadors who have the power to advance your brand.

Read more
Blog Why great remote work culture is precious (and how you can help it flourish)

Why great remote work culture is precious (and how you can help it flourish)

Benjamin Schmidt is an engagement and comms lead here at 5CA. He’s played a key role in helping us establish an inclusive remote work culture, and here he talks about what he loves about a WFH culture that we think is pretty special – and why that might be.

Read more
Blog Did you know there's no better time to work from home?

Did you know there’s no better time to work from home?

When we started 5CA, cloud-based working was a pipe dream with potential. We knew there was scope to change the world through remote work, and 20 years on, the world has caught up. In case you were wondering when it’s the right time to set up your remote team: it’s now.

Read more
Blog 6 things you’ll find in a 5CA loot crate

6 things you’ll find in a 5CA loot crate

After its biggest-ever year of growth, the gaming market is now worth an estimated $165bn, with mobile gaming by far the most lucrative segment of the market, worth around $85bn.

Read more
Blog How CX can help you connect online with your customers

How CX can help you connect online with your customers

Let’s be clear: digital retail has always been a competitive environment, but the global pandemic has seen a huge retail pivot to e-commerce as high street stores have been forced to close.

Read more