Provide real-time support across different channels to increase customer loyalty and boost CSAT.
You focus on your business; we support your customers
Customer service is the linchpin of brand loyalty and ongoing success. Our comprehensive customer service solutions are designed to fuel the expansion of startups and scale-ups.
Equipped with remote agents proficient in over 28 languages and available 24/7, we’re here to serve your customers and drive your growth.
24/7 Customer Care
Increase Customer Loyalty
Secure lasting customer relationships through dependable, personalized customer service that ensures their return.
Ultimate Flexibility
Seamlessly accommodate peak seasons, scale your operations, and offer on-demand support during crucial times.
Discover how 5CA can help your scale-up grow and attract customers
Omnichannel Customer Support
Engage customers across their preferred platforms. Our omnichannel support solutions transform customers into brand advocates.
Customer Service Outsourcing
Navigate peak seasons effortlessly. Our customized CX management and streamlined processes empower you to handle surges on your own terms.
Multilingual Customer Support
Elevate your CX for today’s diverse customers. Sustain swift response times and uphold superior standards for enhanced customer satisfaction.
90% of customers say customer service is essential to brand choice and loyalty
Studies show that companies with a CX strategy have more success finding and retaining customers than those without. Learn how CX can help you build a customer base for your start- or scale-up in our exclusive whitepaper.
Download the whitepaperCase studies
Reducing language costs for CCP
Learn how Recharge has achieved a 30% automation and 64% FRT reduction, with 5CA’s automation solutions.
Helping Psyonix scale rapidly for new markets
Learn how we boosted Psyonix’s player satisfaction by building a self-service help center, reducing the need for extra support for 65% of players.
Increasing automation while maintaining quality for Recharge
Learn how Recharge has achieved a 30% automation and 64% FRT reduction, with 5CA’s automation solutions.
Premium customer service for scale-ups
Whether you’re enhancing support, introducing new products, or elevating your customer experience, we can help. Give your customers the support they deserve — give them 5CA.