The Front Lines of Gaming: Overcoming Player Support Hurdles in 2024
What’s really keeping customer experience (CX) leaders in the gaming industry awake at night? Against the backdrop of rapidly advancing technology, it’s the enduring operational challenges that stand out significantly.
Adapting to the Future: Key Trends Reshaping Player Support in 2024
In the fast-paced world of online gaming, the terrain is shifting under our feet with every passing quarter. We are seeing seismic changes in how games are marketed, how players are retained, and, importantly, how Player Support is evolving.
Player Support Meetup 2023: uniting worldwide experts
5CA’s Player Support Meetup brought together player support experts from around the world to discuss the future of gaming support.